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Dirtdevil.com Website Review & Ratings + Dirt Devil Coupons

Dirt Devil: Products & Services

Dirt Devil (aka Hoover) is a company that offers a variety vacuum cleaners, carpet washers, hard floor cleaners, steam cleaners, cleaning solutions, air purifiers, parts and accessories. They offer upright vacuums, canister vacuums, stick vacuums, hand vacuums and special vacuums. They offer the choice of bagless vacuums or vacuums that use bags.

Dirt Devil: Company Background

Dirt Devil (aka Hoover) was founded 1905 in Cleveland, Ohio. Their headquarters is located in Glenwillow, OH. They are owned by  TTI Floor Care North America. In 1955 they built the first household vacuum with a patented Cyclone system. Since then over 25 million have been sold. Their support staff is available through mail, telephone and email.

Dirt Devil: Customer Feedback & Reviews

There are not many reviews for the company itself, but there are reviews on some of the products. There are mixed reviews on the products. Some customers are not happy with some of the products. One customer said,"I purchased a Dirt Devil EnVision vacuum cleaner in February. After only having it for 3 weeks, I started having ALOT of problems with it. First of all it would leave lines of dirt/lint on my rug. It doesn't vacuum the rug very good at all.". 

Other customers seem to be very happy with the products. One customer said, "This was my first purchase of a Dirt Devil vacuum cleaner. I must admit that I was very impressed with its cleaning capabilities after I used it for the very first time. The dirt cup had almost 6 inches of dirt in it and I only cleaned two rooms. It certainly made a believer out of me. I would recommend this vacuum to anyone who is looking to buy a reasonably priced vacuum.".

Dirt Devil: Business Credibility & Trustworthiness

Dirt Devil (aka TTI Floor Care North America) is not a Better Business Bureau accredited company. On the BBB rating scale of A+ to F, the BBB has given Dirt Devil (aka TTI Floor Care North America) no rating. They have had 138 complaints in the past 3 years and 39 complaints in the past 12 months. All of the complaints are closed. Most of the complaints are regarding problems with the products or services.

Dirt Devil: Website Popularity & Google Ranking

Alexa traffic ranker shows Dirt Devil (aka Hoover) ranks 243,913 globally and 44,175 in the United States. They have a reputation of 489 sites linking in. Visitors spend an average of 4 minutes on the site with 50 second page views. The most frequent visitors of this site are college educated females ages 25-34.

Google PageRank gives Dirt Devil (aka Hoover) a rating of 4 out of a possible 10 points.

Dirt Devil: Social Media Presence

Dirt Devil (aka Hoover) has a Facebook page with 18,689 likes. They use this site to showcase their products and offer occasional discounts. They have a YouTube page with 104 subscribers. This page showcases their products. They do not offer any other social media pages at this time. They do offer a newsletter that offers special online promotions, cleaning tips and new product updates.

Dirt Devil: Website Security & Safety

Dirt Devil (aka Hoover) collects and uses personal information for business purposes. They do not rent, share or sell personal information unless stated in the privacy policy.

Dirt Devil (aka Hoover) is GoDaddy.com secured. They use SSL (Secure Socket Layer) technology to ensure personal information is encrypted before being transmitted over the internet.

Google Safe Browser does not currently list this site as suspicious. They are not hosted by any malicious software at this time, and they currently have no known viruses associated with this site.

Dirt Devil: Pricing & Packages

Dirt Devil (aka Hoover) is competitively priced. When comparing Dirt Devil (aka Hoover) to other online companies that sell the same kinds of products I found that some companies were higher priced than Dirt Devil (aka Hoover), some companies were priced lower than Dirt Devil (aka Hoover) and some companies were priced about the same.

Dirt Devil: Shipping Rates & Policies

Dirt Devil (aka Hoover) offers Standard Shipping which takes about 5-7 business days for delivery, Express Shipping which takes about 2 business days for delivery, and Next Day (Overnight) Shipping. All shipping costs are dependant upon order total, shipping address and shipping method chosen. All shipping costs are calculated at the time of checkout.

Please note, "Hoover.com no longer ships to Canada, The Virgin Islands, Guam, a PO Box, an APO, or other military address. These addresses can still be used for a billing address, but you will need to ship to a different address. If you need to ship products to any of these types of addresses, please call our customer service department to place the order at (800) 944-9200 Monday - Friday 8:00 a.m. to 7:00 p.m. EST.".

Dirt Devil: Payment Methods Accepted

Dirt Devil (aka Hoover) accepts payments via credit card (Visa, MasterCard, American Express and Discover) and checks. They do not accept any other payment methods at this time. They do not offer any layaway or Bill Me Later options at this time. All items must be paid in full at the time of purchase.

Dirt Devil: Returns, Refunds & Exchange Policy

Dirt Devil (aka Hoover) accept returns, that were purchased directly from the company, within 30 days of the date of purchase. Returns take up to 4-6 weeks to be processed, and all refunds will be credited back to the original payment method. The customer is responsible for all return shipping costs.

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